About ProActive Healthcare Group

Transforming how care and education professionals understand behaviour

Our goal is to enhance quality of life for everyone with a compelling emphasis on the benefits of healthy, therapeutic relationships. We do this by delivering trauma and research-informed, attachment aware education with a strong focus on reducing restrictive practices & restraint (#AimingForZero).

What we stand for

Our approach

Trauma-informed

We understand that behaviour is communication. Every programme is grounded in trauma theory and attachment awareness, helping professionals respond rather than react.

Evidence-based

Our curriculum is built on peer-reviewed research, published works, and decades of front-line experience across residential care, education, and healthcare settings.

#AimingForZero

We have a documented track record of achieving up to 80% reductions in restraint use. Our goal is a future where restrictive practices are unnecessary.

30+
Years combined experience
500+
Organisations trained
80%
Restraint reduction achieved
BILD Act
Certified programmes

Our team

The people behind ProActive Healthcare Group

Simon Gower

Simon Gower

CEO & Founder

DipSW | Qualified Social Worker

A leading UK voice on trauma-responsive care and restraint reduction. Author of The Empathy Gap and creator of the #AimingForZero philosophy for psychologically safe teams.

Maria Marques-Neves

Maria Marques-Neves

Chief Operating Officer

15+ years management consultancy

13 years in social care. Previously led a successful management training and consultancy business, with experience at Director and Managing Director level.

Helen Knowling

Helen Knowling

Development Lead & Senior Trainer

L5 Diploma | L5 ILM Leadership & Management

19 years in residential and specialist care settings. Implemented the Secure Base Model of Care in 2014.

Gary Collins

Gary Collins

Senior Trainer

RGN | Registered General Nurse (32 years)

Clinical Practice Development Nurse for a large General Hospital. Physical intervention instructor since 2002 with extensive NHS and Secure Estate experience.

Phil Cairns

Phil Cairns

Senior Trainer

L3 Certificate Education and Training

Delivering behaviour support training since 2009, with a focus on residential and specialist care settings. Lead coordinator for 9 in-house trainers.

Lucy Pearce

Lucy Pearce

Senior Trainer

L5 Diploma in Leadership in Reducing Restrictive Practices

A decade of leadership experience and creator of the bespoke BILD-certified trauma-informed programme RiiSE. Advanced Diploma in Therapeutic Life Story Work.

Upcoming book

Grounded in published research and practice

#AimingForZero book cover
Coming soon

#AimingForZero

How Psychological Safety Eliminates Restraint

The research-backed leadership guide to restraint-free healthcare

Why do care teams with excellent training still resort to restraint? After 30 years working across hundreds of care organisations, Simon Gower has seen a disturbing pattern: well-meaning teams, comprehensive training programmes, clear policies, yet restraint incidents persist. The problem isn't lack of knowledge or poor intentions. It's something far more fundamental.

Drawing on Amy Edmondson's Harvard research on psychological safety, Google's Project Aristotle, and the University of Leeds REsTRAIN YOURSELF programme, #AimingForZero reveals an uncomfortable truth: restraint isn't a patient problem. It's a team safety problem. When teams feel psychologically safe, they innovate under pressure, find alternatives in crisis, speak up before incidents escalate, and stay in their jobs instead of burning out.

Who it's for

Ward managers, senior healthcare executives, clinical leads, matrons, and anyone responsible for creating safe care environments who believes restraint-free care is achievable, not just aspirational.

Inside the book

  • The Four Stages of Team Safety adapted for healthcare settings
  • Assessment tools grounded in Amy Edmondson's psychological safety research
  • The Nine Rs of Trauma-Informed Leadership framework
  • Practical implementation strategies for real healthcare constraints
  • Case studies from organisations that achieved sustainable restraint reduction
  • The business case: 40% lower staff turnover, 35% fewer workplace conflicts

Ready to work with us?

Whether you need in-house training, open courses, or consultancy, we're ready to help your team make lasting change.